Politique d’expédition

📦 Shipping Policy

At Paw Planet, we are committed to delivering your order safely, reliably, and as quickly as possible.


🌍 Processing Time

All orders are processed within:

1–3 business days (Monday–Friday)

Once your order has been processed, you will receive a confirmation email with tracking information.


🚚 Shipping Time

We ship worldwide, including the United States, the United Kingdom, Canada, Australia, and most European countries.

Estimated delivery times:

  • 🇺🇸 United States: 7–14 business days
  • 🇬🇧 United Kingdom: 7–14 business days
  • 🇨🇦 Canada: 7–14 business days
  • 🇦🇺 Australia: 7–14 business days
  • 🇪🇺 Europe: 7–14 business days
  • 🌎 Rest of world: 10–16 business days

📍 Order Tracking

Once your order is shipped, you will receive a tracking number via email.

You can track your order at any time until it is delivered.


⚠️ Delays & Exceptions

Shipping times are estimates and may be affected by:

  • Customs clearance procedures
  • Peak holiday seasons
  • Local carrier delays

We appreciate your understanding in rare delay situations.


📦 Lost or Delayed Packages

If your package has not arrived within 20 business days, please contact us at:

📧 hello@plawnet.com

We will investigate and resolve the issue as quickly as possible.


🐾 Our Commitment

We work with trusted international logistics partners to ensure your pet products arrive safely and in good condition.

Your satisfaction is our top priority.